Dialatech Privacy Policy

Last Updated: September 18, 2026

Dialatech ("Dialatech," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.dialatech.com (the "Website") or contact us through the Website or by email.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Dialatech generally collects only the information necessary to respond to inquiries and provide our services.

Information You Provide

If you contact us by email, you may voluntarily provide information such as:

  • Your name
  • Email address
  • Telephone number
  • Company or organization name
  • Information about your technical support or service needs
  • Any other information you choose to include in your communication

We use this information to respond to your inquiry, communicate with you, provide requested information, and evaluate or provide services.

Information Collected Automatically

When you visit our Website, certain technical information may be automatically collected by our hosting provider or standard Internet technologies. This information may include:

  • IP address
  • Browser type
  • Operating system
  • Device type
  • Date and time of access
  • Pages visited
  • Referring website or webpage
  • General Website usage information

This information may be used for website security, troubleshooting, performance monitoring, and improving the Website.

2. How We Use Information

Dialatech may use information we collect to:

  • Respond to questions and requests
  • Communicate with customers and prospective customers
  • Provide technical support or other requested services
  • Improve our Website and services
  • Maintain Website security and functionality
  • Detect, prevent, or investigate fraud, abuse, or unauthorized activity
  • Comply with applicable laws, regulations, legal processes, or governmental requests

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing additional notice when required by applicable law.

3. How We Share Information

Dialatech does not sell personal information to third parties.

We may disclose information to service providers and other third parties when reasonably necessary to operate our Website, communicate with you, provide requested services, maintain technology systems, or perform business functions on our behalf.

These service providers may include website hosting, email, technology, security, analytics, and other infrastructure providers.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful requests from government authorities
  • Protect the rights, property, or safety of Dialatech, our customers, or others
  • Investigate fraud, security issues, or other unlawful activity
  • Support a business transaction such as a merger, acquisition, financing, or sale of assets

4. Cookies and Similar Technologies

The Dialatech Website may use cookies or similar technologies that are necessary for website functionality, security, performance, or analytics.

Cookies are small data files stored on your device by a website.

Depending on the technologies used on the Website, you may be able to control cookies through your browser settings.

If Dialatech adds analytics, advertising, tracking pixels, social-media technologies, or other third-party tracking technologies in the future, this Privacy Policy may be updated to describe those technologies and their purposes.

5. Data Security

Dialatech takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

7. Your Privacy Rights

Depending on where you live and whether applicable privacy laws apply to Dialatech, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request information about the personal data we process about you
  • Request access to personal information
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Obtain a copy of certain personal information in a portable format
  • Opt out of certain forms of processing where applicable
  • Appeal a decision concerning a privacy request where applicable
  • Receive equal treatment for exercising applicable privacy rights

These rights are subject to applicable legal limitations and exceptions.

For example, certain information may need to be retained to comply with legal obligations, prevent fraud, maintain security, complete transactions, or establish or defend legal claims.

8. How to Submit a Privacy Request

To submit a privacy-related request, please contact:

sales@dialatech.com

Please include enough information for us to understand your request and, where appropriate, verify your identity.

We may request additional information reasonably necessary to verify that the request relates to you and to protect personal information from unauthorized disclosure.

We will process and respond to applicable requests within the time period required by applicable law.

For certain privacy laws, you may also have the right to appeal a decision regarding your privacy request. If applicable, instructions for submitting an appeal will be provided with our response.

9. California Residents

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Depending on the circumstances and whether Dialatech is subject to the applicable California law, these rights may include rights to know, access, correct, delete, and obtain certain information about the collection and use of personal information, as well as rights concerning the sale or sharing of personal information.

Dialatech does not sell personal information.

If Dialatech does not engage in the sale or sharing of personal information for cross-context behavioral advertising, no "Do Not Sell or Share My Personal Information" mechanism is necessary on that basis. If our data practices change, we will update this Privacy Policy and provide additional choices where required.

California privacy requirements can vary depending on the size and activities of a business. California's Attorney General guidance identifies disclosure of collection practices, purposes, third-party categories, consumer rights, and request procedures as important elements of a privacy policy.

10. Texas Residents

Dialatech is based in Texas and respects the privacy rights provided under applicable Texas law.

The Texas Data Privacy and Security Act provides qualifying Texas consumers with rights that can include access, correction, deletion, and certain opt-out rights. The Act also requires covered businesses to provide appropriate methods for consumers to submit privacy requests.

Privacy requests may be submitted to:

sales@dialatech.com

The applicability of particular Texas privacy rights depends on the nature and size of the business and the applicable statutory exemptions.

11. Children's Privacy

The Website is intended for a general audience and is not directed to children under 13.

Dialatech does not knowingly collect personal information from children under 13 through the Website.

If you believe that a child under 13 has provided personal information to Dialatech, please contact us at:

sales@dialatech.com

We will take appropriate steps to investigate and, where required, delete the information.

12. Third-Party Websites

The Website may contain links to third-party websites or services.

Dialatech is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

Dialatech may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest information regarding our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy or Dialatech's privacy practices, please contact us:

Dialatech
Email: sales@dialatech.com